An ongoing issue

Graphic by Bruna Costa

A certain company took my phone number hostage. They refused to give me my pin and account number for me to transfer it. Their equipment also failed me. There’s a problem with the phone’s charger port. It won’t even charge.

Now I need new equipment. My phone was also slow and glitchy. Although it had just started to improve a bit, this freak accident took it totally out of commission. Now I’m being held at bay. Losing my phone number has restricted my access to the internet including my ability to log in to my main Google and Gmail accounts. So by them having my number, I can no longer currently confirm my identity or any of my positioning via my phone. It’s imperative that I recover my phone number.

The company sent me enticing letters, promising me brand new pieces of equipment, to come to get them “while the supplies last.” However, I failed to act fast enough, even though I was so totally in need of that upgrade! Anyway, this company comes off as a total fraud to me. I don’t know why my backup email doesn’t work. What should I do now, given that I do everything via email?

information about New Signature, a Washington DC tech solutions and consulting firm

Advertisement

email updates

We believe ending homelessness begins with listening to the stories of those who have experienced it.

Subscribe

RELATED CONTENT