What is Up With Metro?

Photo of metro card loading stations.

Ken Martin

So what is up with Metro today? They still are not complying with the rules. The restrooms, escalators and elevators are always out of order. Isn’t that why we pay too much, to be able to ride conveniently? They’ve been taking our money for years, and yet the service is still not satisfactory. I feel betrayed and disappointed. This is my only means to get around, like a lot of others. I am trying to make a stand for us. As hard workers, trying to get to work on time, sometimes we run so hard that we forget to use the restroom, so you depend on getting to the train and being able to relieve yourself only to hear that the bathroom is closed down. Stop, Metro, and have some compassion for the people who ride that train every day to make it to work on time. The ones who pay you.

I worked selling the Express Paper for a few months at the New Carrollton stop. The first day, at 6:00 a.m., I went to the booth and asked if I could use the restroom. The man told me that it was being cleaned. After four hours of work, I went back, and he told me the same thing. I left and had to get off at another stop. The next day, he told me the same thing. I called my boss, and he told me to let him know if the Metro employee said that again. I didn’t want to start any trouble. At the end of the day, he finally let me use the restroom. The first time I figured, OK, he has other things to do in this station and might be using the restroom himself. But on the second day, he did the same thing. I knew right then and there he was just a jerk.

What I’m trying to say is: Metro, buckle down on your employees.

Vennie Hill is a Street Sense Media vendor and occasional contributor.

Issues |Transportation

Region |Washington DC

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